The Dental Spa
Privacy policy
Last updated: 11 November 2026
This policy explains what personal information is collected when you visit thedentalspaclinic.com, how it is used, and the rights you have over it.
Who we are
The Dental Spa is the name Dr James Murray uses for his aesthetic dentistry. Dr Murray is a dentist registered with the General Dental Council (GDC No. 302195), and his practice is run through Prestige Smiles By James Ltd.
For the purposes of UK data protection law, Prestige Smiles By James Ltd is the controller of personal information collected through this website. Dr James Murray is its data protection officer.
- Write to: Dr James Murray, Prestige Smiles By James Ltd, 167–169 Great Portland Street, 5th Floor, London W1W 5PF
- ICO registration number: ZC295611
What this policy covers
This policy covers this website. Dr Murray currently treats patients at mydentist Oliver's House, 27 Durham Road, East Herrington, Sunderland SR3 3NQ. When you book or have treatment there, your patient records and booking details are handled under that practice's own privacy notice, which the practice can give you on request.
What we collect
You can read this website without telling us who you are. There are no accounts, sign-up forms or payment pages on it.
When you visit, our hosting provider automatically processes technical information: your IP address, browser and device type, and the pages you request. This is needed to show you the site and to protect it from attacks. We don't use it to identify you.
For anything about booking or treatment, contact the practice reception on 0191 528 2340.
How we use it, and our lawful basis
| Information | What we use it for | Lawful basis |
|---|---|---|
| Technical information | Running the website securely and keeping it working | Legitimate interests |
We do not sell your information, use it for advertising, or make automated decisions about you.
Cookies
This website does not set cookies and does not use analytics or advertising trackers. The site's fonts are stored with the site itself, so your browser doesn't contact a third party to load them.
The site links to Instagram and to mydentist's booking pages. When you follow those links you leave this website, and those sites' own privacy and cookie policies apply.
Who we share it with
We use a small number of service providers who handle information on our behalf and only on our instructions:
- Cloudflare hosts the website and protects it from attacks.
Cloudflare may process information outside the UK. Where they do, the transfer is covered by UK adequacy regulations or the UK's approved contract terms for international transfers.
We will only share your information with anyone else if the law requires it.
How long we keep it
Hosting logs are kept by Cloudflare for a short period in line with its own retention rules, then deleted.
Keeping it safe
The website is served over an encrypted connection (HTTPS), and the accounts that manage it are protected with strong passwords and two-factor sign-in.
Your rights
Under UK data protection law you have the right to:
- ask for a copy of the personal information we hold about you
- ask us to correct information that is wrong or incomplete
- ask us to delete your information
- ask us to limit how we use it, or object to us using it
- ask for your information in a format you can take elsewhere
To use any of these rights, write to Dr James Murray at the address above. There is no charge, and we will reply within one month.
Children
This website is not aimed at children, and we don't knowingly collect information from anyone under 13.
Complaints
If you're unhappy with how we've handled your information, please contact us first so we can try to put it right.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk/make-a-complaint or on 0303 123 1113.
Changes to this policy
We'll update this page if anything changes, for example if we add an email address, a contact form or an Instagram gallery to the site. The date at the top shows when it was last updated.